Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, shipping/billing address
• Account Information: Username, password, profile information
• Payment Information: Credit card details, billing address (processed securely by our payment processors)
• Communication Data: Messages sent through contact forms, email, or chat

Automatically Collected Information

When you use our website, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on site, clickstream data
• Location Data: Approximate location based on IP address
• Cookies and Tracking Technologies: See our Cookie Policy for details

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services

• Process and fulfill your orders
• Create and manage your account
• Provide customer support
• Send service-related communications

For Business Operations

• Improve and optimize our website and services
• Conduct research and analysis
• Prevent fraud and enhance security
• Comply with legal obligations

Marketing and Communications

With your consent, we may use your information to:

• Send promotional emails about products and offers
• Show personalized advertisements
• Request feedback or reviews

You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

3. Data Protection & Sharing

Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data in transit
• Secure servers with restricted access
• Regular security assessments and updates
• Employee training on data protection

Data Sharing

We may share your information with:

• Service Providers: Payment processors, shipping carriers, IT service providers
• Business Partners: Companies we collaborate with for promotions or services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Typical retention periods include:

• Customer account data: Until account deletion request
• Order information: 7 years for tax and accounting purposes
• Marketing data: Until consent is withdrawn

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you in a structured, machine-readable format.

Correction

You may update or correct your account information through your account settings or by contacting us.

Deletion

You can request deletion of your personal information, subject to certain legal obligations we may have.

Restriction and Objection

You may request that we restrict processing of your personal information or object to certain types of processing.

Opt-Out of Marketing

You can unsubscribe from marketing communications at any time using the link in our emails or by contacting us.

Cookies and Tracking

You can manage your cookie preferences through your browser settings or our cookie consent tool. See our Cookie Policy for more information.

To exercise these rights, please contact us using the information in the "Contact Us" section below. We may need to verify your identity before processing your request.

5. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@skincaretechstore.com
Phone: +1 (905) 690-6500

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

Complaints

If you have concerns about our data practices, you may contact your local data protection authority.